Screen Share

Can't Share Screen on macOS

Suggested Solutions
  • If the Share Screen option is not working in a session, the user should give the browser access to record the screen and restart it.

On an Apple® Mac® computer using macOS® Catalina® version 10.15 or later, let Chrome Browser access the computer's screen recording:

  • Go to System Preferences and then click Security & Privacy.
  • Click Privacy.
  • On the left, click Screen Recording.
  • For Mac users: On the bottom left, click the lock to make changes. In the window, enter the password and then click Unlock.

Participants see a blank or distorted page when sharing a window

When sharing a window in the platform, such as a Microsoft PowerPoint or a Keynote presentation, the slideshow opens blank to other viewers.

Suggested Solutions
  • Share the entire screen instead of a specific app.